Privacy policy

Effective Date: July 26, 2025

At Ovoli, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit or purchase from our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, billing/shipping address.

  • Order information: products purchased, payment method, and transaction details.

  • Technical data: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.

  • Communicate with you about your purchase.

  • Improve our website, services, and customer support.

  • Comply with legal and regulatory requirements.

3. Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can adjust your browser settings to disable cookies, but some site functions may not work properly.

4. Sharing Your Information

We do not sell your personal data. We may share limited information with:

  • Service providers: such as payment processors, shipping carriers, and Shopify (our e-commerce platform).

  • Legal authorities: if required by law or to protect against fraud or abuse.

5. Data Storage & Security

We implement reasonable security measures to protect your data, but no system is completely secure. Your information is stored on Shopify’s secure servers and may be processed outside the UK, following data protection agreements.

6. Your Rights (UK GDPR)

You have the right to:

  • Access, correct, or delete your personal data.

  • Object to certain processing or request data portability.

  • Withdraw consent at any time.

To exercise these rights, contact us at Ovolisupp@outlook.com.

7. Data Retention

We keep your data only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

Contact Us

For questions about this policy or your personal data:
📧 Ovolisupp@outlook.com
📍 77 John Street, Glasgow, G1 2BS, United Kingdom