Shipping policy

Effective date: July 26, 2025

Thank you for shopping at Ovoli. Below are the terms that govern how we process and deliver orders.

Order Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will begin processing the next business day.

Delivery Times

  • We offer free standard delivery to addresses within the United Kingdom.

  • Estimated delivery time: 2–4 business days after your order has been processed.

  • Delays may occur during peak seasons, postal strikes, or due to unforeseen events beyond our control.

Shipping Confirmation & Tracking

  • Once your order ships, you will receive a confirmation email containing tracking information.

Delivery Address

  • Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Contact Us

If you have questions about shipping or need assistance with your order, email us at:
Ovolisupp@outlook.com